1.1 All holiday bookings are made with ADVENTURE ARDECHE, Company Registered in England & Wales, No: 07386638 UK Registered address: Adventure Ardeche Heathfield Shute Road Kilmington Devon EX13 7ST
1.3 Completing the official booking form will reserve your holiday. Notification of your booking will be made via telephone or email.
1.4 The balance of the holiday fee is payable 8 weeks prior to the start of the holiday.
1.5 If booking is less than 8 weeks prior to the commencement date, the full fee is due immediately.
1.6 Booking made by under 18 year olds must be accompanied by the signature of parent/ guardian giving full permission.
1.7 Under 16 year olds must be accompanied by a responsible adult.
1.8 Before making any booking, we recommend contacting Ardeche Adventure to fully discuss your requirements.
1.9 Canoeing, Kayaking, Climbing, Caving, and related activities are inherently dangerous and the risk of serious injury or death cannot be completely eliminated. Adventure Ardeche takes every care to ensure the safety of both clients and staff and strives to minimize any risks during our holidays. Participants should be aware of all risks involved and take responsibility for their own actions.
1.10 Adventure Ardeche will not be responsible for any injury, illness or death sustained on our adventure holidays, nor will it be liable for any uninsured losses or damage to property.
Cancellation by client:
2.1 All cancellations must be made in writing or via email.
2.2 In the event of cancellation, Ardeche Adventures will attempt to re-sell your place and refund any deposit paid, less 10% to cover administration fees.
2.3 In the event of Ardeche Adventures being unable to sell your place the following cancellation fees will be charged.
• 8 or more weeks prior to the commencement of the holiday: 50%
• 2-8 weeks prior to the commencement of the holiday: 75%
• Less than two weeks prior to the commencement of the holiday: 90%
Cancellation by Ardeche Adventures:
3.1 Ardeche Adventures aims to ensure that all advertised holidays run on the stated dates, however we reserve the right to cancel any holiday. We will notify you as soon as a decision to cancel has been made.
3.2 Ardeche Adventures will give a t least four weeks notice of any cancellation.
3.2 In the event of cancellation, clients will be entitled to either:
• A full refund.
• A place on an alternative holiday.